PricingDocsAccount

Get the film

Download films and fragments from a task, have films land on the NAS automatically, and set things up in advance if you need an image sequence.

Download the film

  1. On the Tasks page, click the task to open its details.
  2. Under Shots and films, find the version row and click Download film.

What success looks like: the browser or danio downloads a file named "taskname_vversion", such as sh010-Main_v2.mp4.

  • Every version keeps its own film. After you update a task, you can still download the old version's film.
  • The film is joined only after all shots are rendered. While it is still being joined, the version row says Making the film.
  • Downloading needs at least Viewer access (Access).

Download a single shot

When you are tracking down which shot has a problem, you don't need to download the whole film. In the "⋯" menu on that shot's row under Shots and films, click an item such as Download fragment (version 2).

Choose the film format

The format is a project setting. Before you submit, open the project under Projects and change Output format:

Output formatWhat you get
MP4 (H.264)The default, one video file
ProRes 4444 (with alpha)A .mov with an alpha channel
Image sequence (.tar)All frames as PNG or EXR, packed into one .tar

Deliver films to the NAS automatically (optional)

Films are kept in the workspace's store, in folders named by ID, so people can't find them on the NAS. To have each film appear in a folder on the NAS once it is joined, turn on Film delivery. If you only download a film now and then, skip this section.

Set it up on the device that should fetch the films, such as an office computer that is always on:

  1. Open Devices, click this computer itself and switch to Settings.
  2. Under Device settings, turn on Film delivery.
  3. Enter the folder: on Windows, \\NAS\films; on Linux, a mounted path such as /mnt/nas/films.
  4. Check the formats to deliver and click Save. Only MP4 is checked by default. ProRes and sequences are large, so check them only when you need them.

Films are saved as "folder/project/task/task_vversion", and new versions don't overwrite old ones. Only films joined after you turn this on are delivered. Download earlier ones from the task.

What success looks like: after the next film is joined, the Film delivery row shows where the latest one landed. If it fails, the row shows the reason.

Several devices can have it on: an office computer delivering to the NAS, and an artist's own computer delivering to a local folder. See Film delivery for details.

If you need an image sequence

Rendered frames exist only on the machine that rendered them and don't go into the store. Once a rented server is released, the frames it rendered are gone. If you might need a sequence, set Output format to Image sequence (.tar) before you submit (Frame retention).

A packed sequence film is downloaded and delivered the same way as the other formats.

Send to cloud drives or group chats

To send finished films to a cloud drive or a team chat such as Feishu or Slack, you need a plugin (Plugins).