FAQ

A task stays at "Waiting for a worker"

No device has picked up the task. Check in this order:

1. Is any device accepting renders: open Devices and look for a device that shows Online and also says Takes work. The host counts too; its switch is on the right of the window's top bar. If there is none, turn on Render on one of them (Accepting renders).
2. Can the device render at all: the device card shows the reason, for example that it can't find Blender, or that it doesn't have the Blender version the project needs. Import Blender for its operating system under Workspace details → Resource pack, or install it on that machine (Resource packs).
3. Can it reach the store: a Linux render machine needs the shared folder mounted first. If it isn't mounted, the device says that folder doesn't contain this workspace's store.
4. Is the disk full: when the disk danio uses on a device has less than 2 GB free, the device takes no new work and says the disk is full. It resumes on its own once you free up space.

In a workspace whose store is This device, only the host can render. If the host's Render is off, tasks wait forever.

A device says "Waiting for a seat"

On the free edition, up to 3 devices per workspace can render at the same time, and the host counts as one when it renders. When the top of the Devices page says "Rendering 3 / 3", a 4th device has to wait. As soon as one device finishes the chunk it is working on, the waiting device gets its turn (Render seats).

• To have faster machines render first, turn off Render on the slow one.
• To render on more devices at once, click Import license in License under Workspace details → Overview (License).

Can't find the workspace

Join a workspace → Local network says No workspaces open to join:

1. On the host, open Workspace details → Connection and make sure Local discovery is on. It turns on by itself only if the store was a shared folder when the workspace was created.
2. Both firewalls must allow UDP 7420.
3. If the two computers are on different subnets, or the host runs in Docker without host network mode, the workspace can't be found on the local network. Enter the host's address under Find by address on the same page, such as http://192.168.1.20:7420, and click Find.

If that still doesn't work, use Devices → Add device on the host to create a command or a Join link, which don't rely on local discovery.

Other computers can't connect to the host

First, on the host, open Workspace details → Connection:

• It says Not listening: save one so other devices can connect: port 7420 is most likely taken by another program. Enter 7420 or another free port under Port and save. If Add device shows Other devices can’t reach the host, this is the same cause.
• It is listening, but other computers still can't connect: most likely a firewall is blocking it. If you chose to deny when Windows asked whether to let danio access the network while creating the workspace, allow danio in Windows Firewall, or allow TCP 7420.
• Connecting from the internet: only an https:// URL works. See Devices in different places.
• The host's IP changed: when a device says Can’t connect to SIK Office, click Change host address and enter the new address.

The extension shows as not enabled

If Blender was open when you installed the extension, it may turn off the newly installed extension when it quits.

1. Close Blender.
2. Open Settings → Blender extension and click Check.
3. If Enable appears on the row, click it. If that doesn't help, click Install again.

What success looks like: the row says Installed and enabled. If it says Too old: the extension needs 5.1.1 or later, you need a newer Blender.

A task says "Needs attention"

The task has stopped and is waiting for you to decide. The reason is shown in the task details. Common ones:

• Missing files: a linked library .blend or another file can't be found. Put the file back, then update the task.
• A shot keeps failing: the same chunk in a shot failed 3 times in a row on each of two render machines. In the "⋯" menu on that shot's row under Shots and films, click Download Blender output to see what Blender reported. After fixing it, update the task, or click Retry on the right.
• Old frames to re-render are on a device that is offline: bring that device online, or follow the prompt to re-render the whole shot.

A failed shot doesn't hold up the other shots. They finish rendering as usual.

Can I turn off my computer after submitting?

Yes. Once the submission succeeds (the Blender sidebar shows a line like "Submitted version 1 · tasks: 1", or the danio message includes Added to the queue), the files are already in the store and rendering no longer uses your computer. Don't turn it off before the upload finishes.